Terms of service
Le Sac Website General Policies & Terms and Conditions
Welcome to the official Lesac website. By accessing or using our website, you agree to the following terms and conditions. Please read these policies carefully.
1. General Information
Le Sac is a premium brand offering luxury shoes, bags, and accessories. These Terms and Conditions govern your use of our website, and by accessing or using it, you agree to comply with them. If you do not agree with any part of these terms, please refrain from using our website.
2. Privacy Policy
Le Sac is committed to protecting your privacy. We collect personal information to enhance your shopping experience, process orders, and communicate with you. Any personal data provided to us will only be used in accordance with our Privacy Policy, which can be reviewed here. We do not share your data with third parties without your consent, except when required by law or for processing transactions with trusted service providers.
3. Product Information
We make every effort to ensure that the products listed on our website are accurately described, including details of pricing, color, and availability. However, due to differences in monitor displays, the actual color of products may vary slightly. Le Sac reserves the right to change product information, prices, and availability without prior notice.
4. Orders and Payments
By placing an order on the Le Sac website, you are making an offer to purchase the item(s) in accordance with these Terms and Conditions. All orders are subject to availability and acceptance by Le Sac. Once an order is confirmed, you will receive a confirmation email with the details of your purchase. Payments can be made via the available payment methods, including credit cards, debit cards, and other secure options.
- Payment Security: Le Sac uses secure payment gateways to protect your transaction details. Your payment information is encrypted and processed by trusted payment providers.
5. Shipping and Delivery
Le Sac strives to process and ship orders promptly. Delivery times vary based on the shipping method selected and the destination. We are not responsible for delays caused by third-party carriers or customs procedures. Shipping costs will be calculated at checkout based on the delivery address and method.
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you're not, we offer returns and exchanges within 14 days of receiving your order. The item(s) must be in unused, resalable condition with the original tags and packaging. Certain items, such as personalized products, may not be eligible for return.
- Returns Process: To initiate a return or exchange, please contact our customer service team here.
- Refunds: Refunds will be issued to the original payment method after the returned item is inspected and processed.
7. Intellectual Property
All content on the Le Sac website, including text, images, logos, graphics, and design, is the property of Le Sac and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any of the website’s content without prior written consent from Le Sac.
8. User Conduct
You agree to use the Le Sac website only for lawful purposes. You are prohibited from engaging in any activity that interferes with or disrupts the website's services or infringes upon the rights of others. This includes, but is not limited to, posting false or misleading information, transmitting harmful viruses, or attempting to hack or alter the site.
9. Limitation of Liability
Le Sac is not liable for any indirect, incidental, or consequential damages that may arise from using our website or purchasing products. Our liability is limited to the amount paid for the products in question.
10. Modification of Terms
Le Sac reserves the right to modify or update these Terms and Conditions at any time, without prior notice. Any changes will be posted on this page with the updated date. Your continued use of the website after any changes constitute acceptance of the new terms.
11. Governing Law
These Terms and Conditions are governed by the laws of Pakistan. Any disputes related to these terms will be resolved in the courts located in Pakistan.
12. Contact Us
If you have any questions or concerns regarding our website, policies, or terms, please contact us at:
Email: lesacshoes@gmail.com
Phone: (021) 35302221
Address: Main Zamzama, 2nd Zamzama Ln, Zamzama Commercial Area Defence V Karachi, Karachi City, Sindh 75600